email 3815 Bienville Blvd, Ocean Springs, MS

phone 228-872-1122

Garage Door & Motor Repair

Garage Door Repair

The garage door is probably the last thing that you want to think about, but when it breaks or starts acting strange, you will need to repair it as soon as possible. Here are a few common problems with the garage door itself and the garage door opener:

Used to lift the garage door and are subject to a lot of weight and pressure. They are considered the most dangerous part of the garage door and we recommend using a professional to adjust or replace springs. Springs are only good for so many cycles, so a springs life  depends on the usage of the garage door. Torsion springs require special tools to wind. There can be one or two springs on the door per manufacturer. When your spring does break it can cause further damage to the garage door and opener if not replaced. It is a common misconception that the garage door opener lifts the door. This is not true the springs do most the lifting, therefore when trying to open the garage door you can cause further damage to the garage door opener. Also, when the spring is broke it is almost impossible to lift the door, causing you to not be able to get your car out.

Even more dangerous than torsion springs, they are located on each side on the horizontal tracks. They have been known to fly off at great speeds damaging or injuring whatever they come in contact with. In most cases we can convert these systems to the  much safer torsion spring method.

The panels are the actual sections that make the face of the garage door. Panels can be joined by different methods such as: tongue & groove, shiplap, or etc. Most quality panels will be made with 24 or 25 gauge steel (lower the #, thicker steel). The panels are made up of styles that run vertically on the inside of  the panels. One of the most common problems with panels is the styles will become separated from the door especially where the motor arm is attached. Once this occurs it is generally time for a new garage door panel replacement. Also, if panels start to crack or crease this will continue to work itself down the whole garage door.

These are located on the top left and top right of your garage door, the cables wind onto the drum as the garage door is lifted. The cables are connected to the brackets on the bottom panel and are under extreme tension. The cables can come loose or even snap and this usually occurs by the garage door coming down on an object or the spring has lost tension. We recommend that this be repaired by a professional due to the danger of these items.

The garage door can come out of its tracks for many different reasons. Most commonly the tracks themselves have been hit by an object causing them to get out of alignment or common wear and tear items such as hinges or rollers have broke. We can generally fix this problem and get your garage door back on track.

Garage Door Opener

Easily located on your garage doors tracks and should be anywhere from 4-6 inches above the ground. These are required to be on every garage door with an automatic opener for obvious safety reasons. Sensors should be facing each other and should have a light on each one of them (usually green and amber). Also, they should be clear of any debris to allow them to respond. When this occurs the garage door will not move and you will hear a clicking sound on your garage door opener. Please check this before you call to save yourself money and embarrassment.

Screen Shot 2016-03-22 at 10.17.38 AMThe gear is located inside the actual opener, over time the gear will strip out and need to be replaced. It is a plastic teeth gear that is made to strip out so that the garage door opener will not burn up. The most common way for this to happen is trying to operate the garage door with a broken spring. None the less, over time gears will strip due to normal wear and tear. The obvious sign is the opener will not lift the garage door and will make a humming sound.

The gear and sprocket is also located inside the opener as well. The gear and sprocket are on the same shaft in the middle of the opener. The sprocket is located on the top of the opener and is required to move the chain or belt. Over time the sprocket can shear causing the chain and opener to stop working.

Sometimes called the circuit board, this is the computer to the opener. If the logic board has gone out it will send mixed messages to the entire opener. It can make it seem like the photosensors or remotes have stopped working correctly. It can also work normal for a while then malfunction at other times. Most commonly lightning strikes can cause the board to go out. We suggest using some sort of surge protector for your door opener.

Screen Shot 2016-03-22 at 10.17.53 AMRemotes are the actual hand held devices used for opening and closing the garage door. Remotes do have to be programmed to the opener and they run off of a 3V lithium battery. Most of the time when your remotes have quit working it is usually because it has become deprogrammed or the battery has died. The remotes can be reprogrammed by pressing and releasing the learn button (green, red, purple) located on the back of the motor and also pressing the button on remote simultaneously.

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